Joining Squads/Enrolments and Bookings

Joining squads can be done by following the 3 steps below!
Please read all the information.

Step 1.
​Book an Assessment

To join squads a quick assessment is needed before the first session, These are typically run 10 minutes prior to the first session. Please click on the links below to organise an assessment at Katoomba, Springwood or Glenbrook Leisure Centre. Note that during winter season (April - September) all assessments for Glenbrook are done at Springwood. Please use the Springwood booking form for this.

Upon arrival at the aquatic centre please let reception know you are there for a squad assessment and they can direct you to the squad coaches.
Adult Squad Swimmers do not need an assessment.

Step 2.
​Online Enrolment

​After completing an assessment swimmers need to enrol online through Helloclub. There are two steps for this:
1. Sign up (membership)
2. Add a subscription (term payment)

Signing up
When signing up it is important to use the swimmers name and not a parents. This name is used to generate roles for squads and track who is actually training. As swimmers move up levels this can then be changed directly. Health details etc. are also important to include. Each swimmer needs their own membership. You can use the same email for additional swimmers in the same family. If you have another membership to add (e.g. a second swimmer in the same family) please log out after creating the first one to create another.

Adding a subscription
This is the term payment part of the membership. Subscriptions for a coming term won't be available until two weeks prior to the new term commencing. Swimmers that start later into the term should add a 'non member' subscription and then email Mountain Swim for a credit for the weeks missed. 

For more information on fees please see our price list. 

All swimmers are also highly encouraged to join a Blue Mountains swimming club. This is absolutely essential for long term motivation and development in the sport. Where squad is training, club racing is seeing the results of that training. For more information on swimming clubs please visit our swimming links section.
Note. Please use the swimmers name on the enrolment form and not the parent. The enrolment form will create an attendance role for the squad.

Online Enrolment

Step 3.
​Subscribe to our Emailing Lists and Communication App

To receive regular communications regarding squads please join our emailing lists. Note: When selecting lists please read the instructions on the form.

There are a number of lists to subscribe to. All swimmers should add the 'all squads emailing list' as this is where newsletters and most information is sent to. Swimmers should also add either 'adult squads' or the 'pool location' that they are primarily swimming at.

Emailing List

Stack Team App

Stack team App is used as a quick free message service where swimmers, parents and coaches can all send instant messages. The App can be downloaded for free by searching on your phone for "stack team app'. It can also be downloaded for pc. 

After installing the app, search for Mountain Swim and sign up as a 'Member'. From there you can directly speak to coaches or create a group chat.

Visiting Swimmers

Swimmers visiting the Blue Mountains for holidays who would like to join our sessions are welcome! please visit the visiting swimmer section for more information.

Editing or accessing your enrolment details via Helloclub

To access the helloclub application where you can edit and change your details or book into new events please click this link: ​https://mountainswim.helloclub.com